Please bear with us as orders are taking longer than usual due to COVID-related delays. We are not ghosting you, promise. 🙂

PROCTER & GAMBLE SETLIST REWARDS
PROGRAM
TERMS AND CONDITIONS


PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, 
AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU 
IF YOU REGISTER FOR THIS PROGRAM.


BY REGISTERING FOR THE SETLIST REWARDS PROGRAM (THE "REWARDS PROGRAM") YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS ("TERMS") STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT REGISTER FOR THE REWARDS PROGRAM. REWARDS MAY BE REDEEMED ONLY THROUGH THE PROCTER & GAMBLE DISTRIBUTING COMPANY ("P&G"). P&G RESERVES THE RIGHT TO MODIFY OR TERMINATE THE REWARDS PROGRAM AT ANY TIME AND IN ANY MANNER, IN WHOLE OR IN PART, AS OUTLINED BELOW, EVEN THOUGH SUCH CHANGES MAY AFFECT THE REDEMPTION VALUE OF THE REWARD STARS ALREADY ACCUMULATED OR THE AVAILABILITY OF REDEEMABLE MERCHANDISE. ANY CHANGES OR MODIFICATIONS WILL BE EFFECTIVE IMMEDIATELY UPON POSTING THE REVISIONS TO www.setlistbeauty.com AND THE SETLIST MOBILE APPLICATION, AND YOU WAIVE ANY RIGHT YOU MAY HAVE TO RECEIVE SPECIFIC NOTICE OF SUCH CHANGES OR MODIFICATIONS. YOUR PARTICIPATION IN THE REWARDS PROGRAM CONFIRMS YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND ANY SUCH CHANGES OR MODIFICATIONS; THEREFORE, YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FREQUENTLY TO UNDERSTAND THE TERMS AND CONDITIONS THAT APPLY TO THE REWARDS PROGRAM.  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST STOP PARTICIPATING IN THE REWARDS PROGRAM 

1. Eligibility. Membership in the REWARDS Program is only open to individuals who are legal residents of the fifty (50) United States, the District of Columbia, Canada, and Puerto Rico, who are at least sixteen (16) years of age as of the date of enrollment and have the capacity to enter into a binding contract. The REWARDS Program is void elsewhere and where prohibited. Corporations or other entities or organizations of any kind are not eligible for the REWARDS Program.

2. Privacy. Please review our Privacy Policy at www.pg.com/privacy.html which governs the REWARDS Program to understand our practices in connection with the use and protection of your personal information.

3. Your Rewards Account. 

Registration. To set up a REWARDS Program rewards account ("Rewards Account"), download the Setlist Mobile Application with internet access and enter your information as indicated. Only the individual named as the primary account holder (the “Member”) will accrue stars and will be entitled to access Rewards Account information. Only one Rewards Account is allowed per person. 

Earning Stars. Members earn reward stars ("Stars") for qualifying purchases and activities. A summary of a member’s Rewards Account may be viewed at www.setlistbeauty.com or via the Setlist Mobile Application.

Conditions of Use. P&G will attempt to credit Members' accounts with Stars on a timely basis. However, each member shall have the responsibility of ensuring that his or her stars are properly credited. Any claim for Stars not credited accurately must be received by P&G at setlist@setlistbeauty.com within thirty (30) days of the date of claimed accrual of such Stars or 11:50:50 p.m. EST on June 30, 2021 whichever is earlier, or otherwise such Stars shall no longer be valid or usable.  

P&G shall have no liability for any printing, production, typographical, mechanical or other errors in the Stars summaries distributed by P&G or its agents, for any delay or failure to credit Stars to Member accounts, or for any failure to provide Rewards Account summaries as outlined herein.

P&G reserves the right to invalidate Stars from a Member's Rewards Account with notice if it determines in its sole discretion that such Stars were improperly credited to such Member's Rewards Account or were obtained fraudulently or otherwise in violation of these Terms. P&G reserves the right to require proof of accrual of Stars and P&G reserves the right to delay the processing or redemption of any Stars without notice, in order to assure compliance with these Terms. 

By participating in the REWARDS Program, each Member is responsible for maintaining the confidentiality of his or her Rewards Account and password and for restricting access to his or her computer or mobile device. Member agrees to accept responsibility for all activities that occur under Member's Rewards Account or password. Without limiting any other remedies, P&G may suspend or terminate any Rewards Account if P&G suspects in its sole discretion that any Member or other person has engaged in fraudulent activity in connection with this Rewards Program. 

Stars do not constitute property, do not entitle a Member to a vested right or interest, and have no cash value. As such, Stars are not redeemable for cash, transferable, or assignable for any reason. The sale, barter, transfer, or assignment of any accumulated Stars, other than by P&G, is strictly prohibited. Any Stars which P&G deems in its sole discretion to have been transferred, sold, bartered, or assigned in violation of these Terms may be confiscated and/or canceled.  

Participation in the Rewards Program is subject to these Terms, as well as policies and procedures that P&G may adopt or modify from time to time. Any failure to abide by these Terms or any policies or procedures implemented by P&G, any conduct detrimental to P&G, or any misrepresentation or fraudulent activities in connection with this Rewards Program, or failure to act in a manner consistent with federal, state, provincial, or local laws, regulations or ordinances, may result, in addition to any rights or remedies available to P&G in law or equity, in the termination of membership in the Rewards Program, as well as forfeiture of any Stars accrued to date, and any other benefits earned in connection therewith, in P&G's sole discretion.  


4. Earning Stars. Beginning 5:00 a.m. EDT October 21st, 2019, and ending 11:50:50 p.m. EST. on June 30, 2021, Members will receive, for qualifying purchases and activities, Stars according to the chart below. Note that there are a maximum amount of Stars available for certain activities in a given calendar year:

 

Activity

Stars/Activity

Max Stars/Yr

Behavior that will achieve stars

Purchase from the Setlist Mobile Application

1

Unrestricted

You get 1 star for every $1 of actual money spent on facial skin care products and/or services from Setlist.   Does not include shipping, tax or other fees.

Complete daily routine entry (AM & PM)

1

728

She gets a full star for completing her AM or PM routine daily in the Setlist Mobile Application. She could get 2 stars daily just by completing her AM and PM routines.

Add products to set up her routine

1

15

She gets a star when she adds new products to her routine in the Setlist Mobile Application. Max number of stars achievable from adding products each year is 15.

Complete profile

50

50

She gets stars for completing her profile in the Setlist Mobile Application. This can only be achieved 1 time but she is welcome to update her profile as much as she wants. A complete profile consists of display name, first name, last name, email, gender, birth date and month, ethnicity and initial selfie.

Complete quizzes

20

180

She gets stars when she completes a quiz in the Setlist Mobile Application. She can only get points from taking the quiz the first time but she is welcome to retake the quiz as many times as she’d like. Quizzes are clearly labeled as such in the Setlist Mobile Application. The ‘Product Finder’ is not a quiz and will not earn star awards.

Update selfie photo

10

120

She gets stars when she updates her selfie once per month in the Setlist Mobile Application.

 

Stars will be issued to the Member’s Rewards Account. The Rewards Program and all Stars expire no later than 11:50:50 p.m. EST. on June 30, 2021. Therefore, all Stars must be redeemed by P&G no later than 11:50:50 p.m. EST. on June 30, 2021.

5. Changes to Stars Structure. The Stars structure is subject to modification or limitation at any time, with or without notice, in P&G's sole discretion, including, without limitation, the right to establish additional means of accruing Stars, the right to modify and delete any or all of the recognized means of accruing Stars existing at any given time, the right to change the rewards available and their values and types and the rewards redemption terms, and the right to exclude specific types of transactions from Stars eligibility.

6. Redeeming Stars for Rewards. Subject to P&G’s rights to add, delete, or otherwise make changes to the Stars structure and the rewards as more fully expressed in the preceding Section 5, Stars may be redeemed as follows:

Rewards

Stars Required

How to Apply

10% off your purchase*

100

At Checkout

20% off your purchase*

200

At Checkout

30% off your purchase*

300

At Checkout

50% off your purchase*

500

At Checkout

Free Product up to $35*

1000

At Checkout

*only applicable to products and skin care product that are offered by Setlist in the in-app store.

Availability of particular free products is not guaranteed and subject to inventory constraints. A product of equivalent value may be sent by P&G, at its discretion.

Each redeeming Member is solely responsible for ensuring that their shipping address is correct in the REWARDS Program records prior to redemption. Residents of Puerto Rico may be subject to an import tax on certain items, which must be paid at the time of delivery and will be disclosed at the time of redemption. P&G’s obligation regarding delivery of a reward is satisfied upon shipping the selected award to the address for the Member contained in the REWARDS Program records as of the date of redemption. 

P&G is not responsible for lost or stolen rewards and will be responsible for non-receipt of rewards only when a reward is shipped to an address different than the one in the REWARDS Program records as of the date of redemption. 

Members must allow a minimum of four to six weeks for shipment of a selected reward. No cash will be exchanged for the unused portion of any Member’s Stars. Once Stars have been redeemed for a reward, they are no longer valid for any subsequent redemption and they may not be returned or refunded to a Member's Rewards Account for any reason. 

The REWARDS Program and all Stars expire not later than 11:50:50 p.m. EST on June 30, 2021.  Therefore, all Stars redemption requests must be communicated to P&G as required by these Terms by such time. The availability of any reward item offered in the REWARDS Program is subject to change without notice at any time and subject to availability in the sole discretion of P&G. Rewards may be available only in limited quantities and will be distributed on a first-come, first-served basis. Members should regularly consult the REWARDS Program website for updates about reward availability.

7. Expiration of Stars. Stars shall be maintained in the member's account until they are redeemed for a reward or until they expire not later than 11:50:50 p.m. EST on June 30, 2021.  Notwithstanding the foregoing, P&G retains the right to cancel any Member’s Rewards Account and accumulated Stars in the event of inactivity for twelve (12) consecutive months. No extensions, cash refunds or other exchanges will be allowed for expired Stars.

8. Modification To, Termination or Extension of REWARDS Program Terms. 

(a) Modification to Terms: Membership in the REWARDS Program is offered at the discretion of P&G and P&G reserves in its sole discretion the right to modify the Terms, Stars redemption values, benefits, reward levels, conditions of participation, rules for issuing, redeeming, retaining, using, or forfeiting Stars and rewards and their respective duration or timing, or any other aspect of the REWARDS Program, in whole or in part, at any time, with or without notice, even though such changes may affect the redemption value of the stars already accumulated.  Members understand that the most recent version of the Terms will be located at the REWARDS Program website.  Any changes or modifications will be effective immediately upon posting the revisions to www.setlistbeauty.com and the Setlist Mobile Application and you waive any right you may have to receive specific notice of such changes or modifications.  Your participation in the REWARDS Program confirms your acceptance of these Terms and Conditions and any such changes or modifications; therefore, you should review these Terms and Conditions and applicable policies frequently to understand the terms and conditions that apply only to the REWARDS Program.  If you do not agree to the Terms and Conditions, you must stop participating in the REWARDS Program 

(b) Termination: The REWARDS Program will terminate at 11:50:50 p.m. EST. on June 30, 2021, or earlier at the sole discretion of P&G. In the event of early termination, P&G shall give conspicuous notice at least six (6) months prior to the date that such termination becomes effective, during which time Members may still accrue and redeem Stars, provided however, that Members agree that P&G shall not be required to give six (6) months’ notice if such termination is due to the filing of a petition in bankruptcy, an adjudication of bankruptcy, insolvency, an assignment for the benefit of creditors, or any other discontinuance of business. All Stars must be redeemed prior to the effective date of termination. Members should not rely upon the continued availability of the REWARDS Program or any Stars accumulated in connection therewith. 


(c) Extension: P&G may, at its sole discretion, extend the REWARDS Program beyond the expiration date set forth above.  Members who participate in the REWARDS Program after the extension agree to be bound by the Terms then in effect at the time of REWARDS Program extension.

9. Limitation on Liability. P&G WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THE REWARDS PROGRAM, (B) ANY FAILURE OR DELAY BY P&G IN CONNECTION WITH THE REWARDS PROGRAM (INCLUDING, WITHOUT LIMITATION, THE USE OF, OR INABILITY TO USE, ANY COMPONENT OF THIS REWARDS PROGRAM); OR (C) THE PERFORMANCE OR NON PERFORMANCE OF THE REWARDS PROGRAM BY P&G, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of your registration information, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. If, despite the limitation above, P&G is found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in the limitation above, then its liability will in no event exceed, in total, the sum of US $100.00. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE LIMITATIONS ABOVE MAY NOT SETLIST MOBILE APPLICATIONLY TO YOU.

10. Disclaimer of Warranties. P&G MAKES NO WARRANTY OF ANY KIND REGARDING THE REWARDS PROGRAM, WHICH IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. P&G EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT ITS REWARDS PROGRAM WILL BE ERROR-FREE. P&G FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF ANY CONTENT OR INFORMATION DISTRIBUTED WITH RESPECT TO THE REWARDS PROGRAM. P&G EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY BE LIMITED IN ITS SETLIST MOBILE APPLICATIONLICABILITY TO YOU.

11. Taxes. Determination and payment of tax liability on awards, including income tax, if any, are the sole responsibility of Member.

12. Acts Beyond P&G Control. The failure of P&G to comply with the Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state, provincial or local governmental authorities, or for any other reason beyond the reasonable control of P&G, shall not be deemed a breach of the Terms. If any such contingency shall last for more than sixty (60) days, P&G shall have the right to terminate the REWARDS Program immediately by giving notice and shall have no further liability to any Member.

13. Governing Law and Consent to Jurisdiction. The laws of the State of Ohio, without regard to its conflict of laws principles, will govern these Terms, as well as Members’ and P&G’s observance of them. If you take any legal action relating to your use of this REWARDS Program or these Terms, you agree to file such action only in the state or federal courts located in Hamilton County, Ohio.

14. No Waiver. P&G's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by P&G in writing.

15. Captions. The headings in these Terms are for your convenience and reference. These headings do not limit or affect these Terms.

16. Complete Agreement. These Terms, together with those items made a part of these Terms by reference, make up the entire agreement between P&G and Members relating to the REWARDS Program, and replaces any prior understandings or agreements (whether oral or written) regarding the REWARDS Program. If a court finds any of these Terms to be unenforceable or invalid, those term(s) will be enforced to the fullest extent permitted by applicable law and the other Terms will remain in full force and effect.

17. Sponsor: The Procter & Gamble Distributing Company, One Procter & Gamble Plaza, Cincinnati, Ohio, USA 45202.

© 2020 The Procter & Gamble Distributing Company. ALL RIGHTS RESERVED.